![]() Ability to view financial information for the customer is also important.The agent can also create meter reading, and/or create service ticket specific to the premise Now the agent can view the map of the premise, detailed premise information, and devices installed along with meter reading history. Once the customer has been identified, the agent can navigate from the customer to a linked premise by clicking on the premise hyperlink. ![]() The agent can search for the customer or organization with utility specific fields like contract account ID, invoice number, meter number, and point of delivery ID
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